35bet1 Privacy Policy — Your data is safe with us

1 Introduction

35bet1 is a responsible online gaming platform that places the highest importance on user privacy. This Privacy Policy ("Policy") explains how 35bet1 collects, stores, uses, and protects your personal information.

By using the 35bet1 website, mobile app, or any of our services, you agree to this Privacy Policy. This policy should be read alongside our Terms & Conditions section, and both documents should be read together.

We believe transparency is the foundation of trust. That is why this Privacy Policy is written in plain, clear language — not dense legal jargon.

2 What Information We Collect

35bet1 only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data.

3 How We Collect Your Data

35bet1 collects information through various methods. In all cases, data collection is carried out transparently and for legitimate purposes.

• Information You Provide Directly: Information you provide directly during registration, KYC verification, or profile updates.
• Automatically Collected Information: When you use the 35bet1 platform, technical information is automatically collected through cookies and log files.
• Information Received from Third Parties: Limited information may be received from payment processors or identity verification services.
• Support Contact: Information provided when contacting customer support may be recorded.

4 How We Use Your Information

35bet1 uses collected data for the specific purposes outlined below. We never misuse your data or use it for unrelated purposes.

• Account Creation & Management: To complete the registration process and keep your account active.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Transaction Processing: To securely process deposits, withdrawals, and bonus payments.
• Service Improvement: To improve your experience and develop new features.
• Security & Fraud Prevention: To protect against account hacking, money laundering, and other illegal activities.
• Contact: To send you important updates, transaction confirmations, and promotional offers (subject to your consent).
• Legal Compliance: To comply with regulatory requirements.

5 Data Sharing Policy

35bet1 never sells, rents, or trades your personal information. However, limited data may be shared in certain specific circumstances.

• Payment Processors: Only the financial information required to process your transaction is shared with our approved payment partners.
• Identity Verification Services: Certain information may be shared with trusted verification providers for the KYC process.
• Legal Obligations: We may be required to disclose information in response to a court order, regulatory authority request, or a lawful demand from law enforcement.
• Fraud Prevention: Limited data may be shared with security partners for fraud detection and prevention purposes.

6 Cookies & Tracking

35bet1 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and core site functionality. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Used to understand which pages are being visited and how — on a completely anonymous basis.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 35bet1 features.

7 Data Retention Period

35bet1 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

• Account Information: For the duration your account is active, and up to 5 years after closure to meet regulatory obligations.
• Transaction Records: Retained for a minimum of 5 years to meet legal obligations.
• Cookies & Session Data: Session cookies are deleted as soon as you close your browser; other cookies typically expire within 12 months.
• Support Contact: Retained for up to 2 years after the issue is resolved.

8 Your Rights

As a 35bet1 user, you have important rights over your data. We respect and uphold these rights at all times.

9 Security Measures

35bet1 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and upgraded.

• SSL/TLS Encryption: All data transmitted on the website and app is protected with 256-bit SSL encryption.
• Firewall & DDoS Protection: Robust firewall and DDoS mitigation systems are active around the clock.
• Two-Factor Authentication (2FA): Option to enable 2FA as an additional layer of account security.
• Regular Security Audits: Regular penetration tests are conducted by external security specialists.
• 24/7 Monitoring: A system to detect and respond to any unusual activity in real time.

Please note that no online platform can guarantee 100% security on the internet. If you notice any suspicious activity on your account, contact 35bet1 support immediately.

10 Children's Privacy

35bet1 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected, we will immediately close that account and delete all associated information.

11 Policy Changes

35bet1 may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or an in-app notification. Continuing to use 35bet1 after any changes means you accept the updated policy.

12 Contact

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to the 35bet1 support team. We provide round-the-clock assistance in English.

Email: [email protected]

You may also read our other policies: Terms and Conditions and Responsible Gaming।